We may collect contact details, health & care information, employment or application details, financial and billing information, or any information you share with us. All data is used for communications, providing person-centred care and support, meeting legal requirements or improving our services. We only collect the data we need and handle it lawfully and securely. We may share relevant information with health and social care professionals, local authorities such as CQC, or trusted service partners. We never sell your personal information and only share when necessary and secure.