At Kelly Care & Co, we offer independent quality monitoring and auditing services for care providers who want an honest, professional view of their performance. With years of experience in leadership and compliance across domiciliary, supported living, and reablement services, we understand what “good” looks like - and how to get there.

Our approach is supportive, not punitive. We work alongside your management and frontline teams to review systems, observe care delivery, and assess compliance against CQC standards and your internal policies. The outcome is a detailed, actionable report that highlights strengths, identifies risks, and outlines clear steps for improvement.

Our auditing service includes:

• Independent service reviews and compliance checks

• Staff file and policy audits

• Spot checks and observational visits

• Client and family feedback assessments

• Improvement plans with measurable outcomes

Whether you need ongoing quality monitoring or a one-off audit, we’ll help you build confidence, consistency, and a culture of continuous improvement across your organisation.